fractal vision
fractal vision

Refund Policy

Refund Policy for Physical Products.

Thank you for shopping with Fractal Visions. We appreciate your business. Please review our refund policy for physical products before making a purchase.

  1. All Sales Are Final:
    • Once a purchase is made, it is considered final and non-refundable. We do not accept returns or offer refunds for any physical products sold by Fractal Visions.
  2. Shipping and Delivery:
    • Our products typically take 2-4 weeks to be delivered. This is an estimated delivery time, and delays may occur due to unforeseen circumstances. We do not provide refunds or cancellations due to shipping delays.
  3. Damaged or Defective Products:
    • In the rare event that you receive a damaged or defective product, please contact our customer support team with the widget for customer support located at the bottom right of the website within 7 days of receiving the product. We will work with you to resolve the issue, which may include providing a replacement or issuing a refund at our discretion.
  4. Lost Shipments:
    • If your order is lost in transit and not delivered within 30 days of purchase, we will investigate the matter and offer a resolution, a replacement or refund is not guaranteed.
  5. Changes or Cancellations:
    • We do not allow changes or cancellations of orders once they have been placed.
  6. Contact Information:
    • If you have any questions or concerns about your purchase or our refund policy, please contact us using the online support chat located at the bottom right of the website.

By making a purchase with Fractal Visions you acknowledge and agree to the terms of this refund policy.

Refund Policy for NFTs (Non-Fungible Tokens)

Thank you for participating in the world of digital art and collectibles with Fractal Visions. Please carefully review our refund policy for NFTs before making a purchase.

  1. All Sales Are Final:
    • Once a purchase of an NFT is made, it is considered final and non-refundable. We do not offer refunds or accept returns for any NFTs sold on our platform.
  2. Blockchain Transactions are Irreversible:
    • Please be aware that all NFT transactions are recorded on the blockchain, and these transactions cannot be reversed or undone. Once a transaction is confirmed on the blockchain, it is permanent.
  3. Ownership and Transfer:
    • Ownership of NFTs is transferred immediately upon purchase to the buyer's blockchain wallet. It is the responsibility of the buyer to secure their wallet and private keys. We are not responsible for any loss or theft of NFTs due to the buyer's failure to maintain the security of their wallet.
  4. Authenticity and Description:
    • We make every effort to accurately describe and represent the NFTs listed on our platform. However, buyers should conduct their own due diligence before making a purchase, as we do not guarantee the accuracy of the information provided by creators.
  5. Unauthorized Use:
    • Unauthorized reproduction, distribution, or use of NFTs may be in violation of copyright and intellectual property rights. Buyers are responsible for adhering to all applicable laws and regulations.
  6. Contact Information:
    • If you have any questions or concerns about your NFT purchase or our refund policy, please contact us using the online support chat located at the bottom right of the website.

By purchasing NFTs on Fractal Visions , you acknowledge and agree to the terms of this refund policy and the inherent characteristics of blockchain transactions.